One of my favorite stores in Kuwait is also one of the most obnoxious places on Earth. I really like Zara, I really do. I like their clothes, their shoes, their accessories, and their sells, but there is one thing that I really hate that the management still hasn’t done nothing to improve and that would be: their employees and customer service. I mean they are so mean and “vicious”, and they way they look at you is like you are asking for charity, not paying them money so they could keep their jobs. I mean, when I go there, it’s not like I’m buying one item after a long time browsing and wasting their time. I’m paying 200 something KD dammit, so I expect a good service and for once a smile or a gesture of gratitude.
So can anyone explain why is that? I have seen this in almost all Zara’s store in Kuwait and I see no difference. I have no idea if this also applies to the women’s section too, but I’m guessing it is definitely not the same.